WHO WE ARE

With a focus on holistic, person-centred care, we understand that each individual has unique needs. Our services are designed to support physical, emotional, social, and practical aspects of life, ensuring all clients receive the comprehensive care they deserve.

WHY CHOOSE US

Choosing Golden Heart Care means selecting a partner dedicated to your wellbeing. Our unique "Continuum of Care" approach ensures that we are with you at every step of your journey, from hospital discharge to home support. Our highly trained staff are not only experienced but also empathetic, understanding the complexities of recovery. With tailored care plans, we prioritise your individual needs, ensuring a supportive environment that promotes healing and independence.

OVERVIEW OF SERVICES

At Golden Heart Care, we offer a wide range of services designed to meet the unique needs of our clients, including:

Hospital Discharge Support

Smooth transitions from hospital to home, ensuring that all medical needs are met.

Complex Care at Home

Specialised support for stroke and dementia patients, available 24/7.

Respite Care

Flexible temporary care solutions for family carers needing a break.

Personal Care Services

Assistance with daily activities while maintaining dignity and independence.

Psychological and Emotional Support

Comprehensive emotional care for clients and their families.

Therapy Access Coordination

Facilitation of essential therapy services at home.

OVERVIEW OF SERVICES

At Golden Heart Care, we offer a wide range of services designed to meet the unique needs of our clients, including:

Hospital Discharge Support

Smooth transitions from hospital to home, ensuring that all medical needs are met.

Complex Care at Home

Specialised support for stroke and dementia patients, available 24/7.

Respite Care

Flexible temporary care solutions for family carers needing a break.

Personal Care Services

Assistance with daily activities while maintaining dignity and independence.

Psychological and Emotional Support

Comprehensive emotional care for clients and their families.

Therapy Access Coordination

Facilitation of essential therapy services at home.

Testimonials

James T.

Golden Heart Care changed my life. The support I received helped me regain my independence after my stroke.

David R.

The team at Golden Heart Care was not only professional but also genuinely caring. They felt like family.

John S.

I can’t thank Golden Heart Care enough for the compassion and understanding they showed during my recovery.

Careers

At Golden Heart Care, we’re on the lookout for caring individuals to join our team! If you’re passionate about making a difference in people’s lives, we want to hear from you.

Why Work with Us?

We offer a supportive environment that values compassion and integrity. With ongoing training and development, you'll have the tools you need to thrive in your role and build lasting relationships with our clients.

Frequently Asked Questions

Answers To Commonly Asked Questions

What services does Golden Heart Care offer?

Golden Heart Care provides a range of services tailored to meet the needs of individuals living with the effects of stroke or dementia. Our services include hospital discharge support, complex care at home, respite care, emotional and psychological support, and assistance with daily activities. We focus on creating personalised care plans that address the physical, emotional, and social needs of our clients, ensuring they maintain their dignity and independence.

How does Golden Heart Care ensure Quality of Service?

We are committed to delivering exceptional care through a comprehensive quality assurance program. Our trained staff conduct regular assessments and maintain open communication with clients and their families. We encourage feedback and conduct formal reviews to continuously improve our services. Our dedicated care workers are assigned to each client, fostering strong relationships and ensuring familiarity with individual care plans.

What sets Golden Heart Care apart from other care providers?

Golden Heart Care stands out due to our unique "Continuum of Care" approach, which offers support from the moment of hospital discharge to ongoing home care. Our founder’s personal experience with stroke recovery drives our commitment to high-quality, personalised care. We focus on complex care needs and ensure that our care plans are tailored to each individual, promoting both physical and emotional rehabilitation while supporting independence in a familiar environment.

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Contact Us

0191 447 7025

11 Lobley Hill Rd, Gateshead England NE8 4XF