Hospital Discharge Support
We provide comprehensive care planning to facilitate a smooth transition from hospital to home. Our team coordinates with medical professionals to ensure that all post-discharge needs are met, including setting up necessary equipment, managing medications, and making any required home adaptations.
Complex Care at Home
Our specialised support is tailored for individuals who have suffered a stroke or require dementia care. We offer flexible care packages, from 24/7 supervision to tailored support based on individual needs. Our trained staff are experienced in managing complex conditions and focus on promoting independence while ensuring safety.
Respite Care
We understand the challenges family carers face, which is why we offer temporary care solutions to give them a much-needed break. Our respite care services are flexible, ranging from a few hours to several weeks, allowing family members to recharge while ensuring their loved ones receive quality care.
Personal Care Services
Our team is dedicated to assisting clients with daily living activities such as bathing, dressing, and meal preparation. We focus on maintaining the dignity and independence of each individual, ensuring they feel comfortable and supported in their own homes.
Psychological and Emotional Support
Our services extend beyond physical care. We provide emotional support for clients and their families during challenging times, including access to trained counsellors or therapists as part of our care packages to promote mental well-being.
Therapy Access Coordination
We facilitate collaboration with physiotherapists, occupational therapists, and speech therapists to ensure that clients receive comprehensive care. Our team assists in scheduling therapy sessions and implementing therapy plans at home, enhancing recovery outcomes.
Frequently Asked Questions
Answers To Commonly Asked Questions
What services does Golden Heart Care offer?
Golden Heart Care provides a range of services tailored to meet the needs of individuals living with the effects of stroke or dementia. Our services include hospital discharge support, complex care at home, respite care, emotional and psychological support, and assistance with daily activities. We focus on creating personalised care plans that address the physical, emotional, and social needs of our clients, ensuring they maintain their dignity and independence.
How does Golden Heart Care ensure Quality of Service?
We are committed to delivering exceptional care through a comprehensive quality assurance program. Our trained staff conduct regular assessments and maintain open communication with clients and their families. We encourage feedback and conduct formal reviews to continuously improve our services. Our dedicated care workers are assigned to each client, fostering strong relationships and ensuring familiarity with individual care plans.
What sets Golden Heart Care apart from other care providers?
Golden Heart Care stands out due to our unique "Continuum of Care" approach, which offers support from the moment of hospital discharge to ongoing home care. Our founder’s personal experience with stroke recovery drives our commitment to high-quality, personalised care. We focus on complex care needs and ensure that our care plans are tailored to each individual, promoting both physical and emotional rehabilitation while supporting independence in a familiar environment.
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Contact Us
info@goldenheartcare.co.uk
0191 447 7025
11 Lobley Hill Rd, Gateshead England NE8 4XF